Shipping policy

We offer a Free Royal Mail Delivery Service on all purchases. "Need it Now" or "Want added peace of mind", we offer a selection of upgrades available at checkout.

DOMESTIC SHIPPING

Free Standard Tracked Delivery 2 – 3 Working Days

Purchases over £125
Free Tracked & Signed Delivery | 2 – 3 Working Days

Upgrade at Check Out (Need it Now)
Tracked 24 with signature | The next working day

EUROPE / REST OF THE WORLD

FREE International Standard
Europe: 3 – 5 Working Days | Rest of World: 7 – 10 Working Days

Purchases over £125
Free Tracked & Signed Delivery
Europe: 3 – 5 Working Days | Rest of World: 5 – 7 Working Days

Upgrade at Check Out (Need it Now + Added peace of mind)
Royal Mail International Tracked & Signed – Compensation covers up to £50
Royal Mail International Tracked & Signed – Additional compensation cover up to £250
Europe: 3 – 5 Working Days | Rest of World: 5 – 7 Working Days

SHIPPING PROCESS
Once you’ve completed your order you will receive a confirmation e-mail. If you haven’t, please check your spam folder or contact us by filling in the form on our Contact Page.
Personalisation

We do all our packaging and personalisation right here in London. We aim to dispatch your order to Royal Mail within 2 – 4 working days.
Delivery

Once dispatched an email will be sent, where appropriate this will include a shipment ID. To track your parcel use this link along with your ID: https://www.royalmail.com/track-your-item - if you do not receive this ID, fill in the form on our Contact Page and we will provide it.

Note: Logistic Services and Delivery times are supplied as a guide by Royal Mail. Some delays may occur during manic periods, public holidays, and conditions outside of our control. Currently, we do not offer a Delivery Duty Paid System for international purchases at checkout. Orders delivered outside of the United Kingdom may be subject to regional duties and tariffs.